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Becoming a patient at CTCA

Becoming a patient

From the moment you contact us, we do everything we can to ensure your treatment at City of Hope is as convenient and stress-free as possible. Our experienced team takes care of every detail of your visit, from gathering your medical records to scheduling your appointments to arranging your travel and lodging.

Step 1 - Let us verify your insurance Once you decide you are interested in receiving cancer treatment at CTCA, we work with your insurance company to verify your benefits. Step 2 - Schedule your visit Next, plan your initial evaluation. We help gather your medical records and any additional information we may need. Step 3 - Travel to CTCA Once your initial evaluation is scheduled, we can help arrange transportation and lodging for you and your loved one. Step 4 - Meet your care team During your initial visit, you meet with your medical oncologist and other members of your care team. The visit involves a comprehensive evaluation. Step 5 - Begin your treatment Once you decide on a treatment plan that works for you, we coordinate all of your care under one roof, in a hopeful, empowering environment. Step 6 - Get survivorship support Throughout your treatment, we work with you to identify and manage any potential short and long-term side effects of your treatment.